Customer Relationship Management CRM

The only platform to automate the end-to-end customer journey with maximum freedom

Powerful, easy to customize and affordable. CRM that scales with you and is priced right

Sell smarter. Increase your revenue.

Streamline sales processes, increase profitability and strengthen your long-term customer relationships by creating a single source of data for your organization with Spechy CRM.

Improve your customer experience

Exceed customer expectations, resolve customer issues faster and create deeper connections across your organization.

Integrations your business needs

Integrate with 100s of products such as Invoice, Finance, E-Commerce, Artificial Intelligence, automate your processes

All in One

Sales, Marketing, Support processes, that is, manage all the processes your business needs in Spechy.

Smart Case Management and Service Automation

Manage all types and types of complaints, acknowledgements, claims cases and service requests. Get automated case recording, classification, AI-based routing and resolution workflows, unified view of customer and case data, multi-channel communications and team collaboration tools.

360 Customer View

Get a 360-degree view of communication and customer data with a complete omnichannel interaction history across the entire customer journey.

Productive Artificial Intelligence and Machine Learning

With Spechy CRM, use service data classification, case routing, forecasting, prioritization, intelligent search and recommendations, customer segmentation, intent analysis and state-of-the-art generative AI.

Real-time communication and customer data

Get the agent screens needed for intelligent ticket management, case distribution, centralizing customer data, task assignment, analytics and omnichannel communication.

Knowledge Base Management

Advanced knowledge base management. Have user interactions with interactive knowledge base, flexible sharing and collaboration workflows, easy-to-use tags and cross-links for quick search and classification.

Your team's events and tasks in one calendar

Manage all your team's meetings and meetings in one place with the Spechy Calendar feature. Allow your team to easily track appointments with mobile application and e-mail integration.

Digital Workplace

With Workplace, which is prepared for your internal communication, you can chat, video call, share files, increase collaboration and sharing between your team with Workplace.

Customizable Fields

Create and instantly use the data spaces you need without any software or systems expertise.

Easy import

Export your customer data to a spreadsheet and upload it to Spechy in seconds.

Alerts and Notifications

View it instantly on your mobile app and email with the notification you receive and take action immediately.

One-click export

Since you own all the data in your CRM, we make it easy for you to access it. If you want your own offline copy, go to our export page and we'll give you a spreadsheet with all your contacts, companies and notes.

Sales

Centralize your Customer data and sell more with Spechy CRM

Marketing

Create engaging customer journeys and grow your sales goals

Service

Improve your after-sales support quality, exceed customer expectations

Integration

Stick to the apps you already use

Lead Management

Spechy automatically populates your data so you can focus on converting leads into customers.

Email Templates

Ready-to-use emails, answer frequently asked questions, meet new customers or promote your service with one click.

What is Customer Relationship Management (CRM)?

Customer relationship management (CRM) is a software system that manages your relationships with customers in processes such as sales, support, marketing and finance, but it is not a single solution. It is a comprehensive system to effectively manage and analyze your customers and support every point of interaction. With a CRM solution, you can always get an up-to-date and comprehensive customer view. CRM systems can be integrated with other software and systems. With the Spechy CRM solution, you get a sales solution, a service solution, a commerce solution and a marketing solution, as well as an always up-to-date and comprehensive customer view.

Are you ready to start?

Schedule a demo with our experts and gain unparalleled control over your customer’s experience. Schedule a demo now.

Contact Us & Book a Free Demo

 

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