Video Communication for Customer Obsessives
Your contact center and communication solution to keep customers happy, agents engaged and employees connected.
Spechy Video Calling helps you communicate face-to-face with your customer.
Get more results with Face-to-Face communication
Provide personal interaction with your customers via video call, solve problems or respond to their needs.
Make Your Sales Experience Unique
Make video calls with leads and enhance the face-to-face communication experience.
Internal or External
Let your Customers or Team achieve better results by video calling on a single platform.
Record Video Call Sessions
Record all calls and monitor your calls later to improve quality.
Take Your Trainings Digital
Video your product, service or in-house trainings and let your trainings reach everywhere.
Integrate
Provide Microsfot Teams, Google Meet, Zoom integration with Spechy. Integrate in-house applications.
Mobile Browser Support
Using their mobile browser, attendees can use the same features as the experience of joining meetings through Spechy or using a desktop browser.
Advanced Supervisory Control
Use advanced moderation controls including host delegation, meeting lock, attendee lobby and attendee permissions.
End-to-end encryption
Optional end-to-end encryption of any meeting, allowing only participants with a shared key to join
Interviews in HD quality
Spechy offers a high-performance video conferencing and collaboration platform that facilitates team, customer, partner and supplier engagement.
Screen Sharing
Share your entire screen, browser or other app screens with a single button.
Call Forwarding
Direct your active calls to the most appropriate agent without taking your customer off the platform, and ensure that questions are answered quickly and accurately
Chat
You can chat and send messages during the video call.
Document Sharing
You can share files via mobile or browser during video calls.
Statistics Panel
Access all statistics about video calls from a single panel.
Reports
Evaluate agent and communication performance with video call-specific reports.
What is Video Calling?
Spechy Video Calling is a solution that allows in-house or Customer and Customer Representative to have face-to-face meetings over their screens. You can make your meetings or customer support calls. Your company employees can make calls with each other at any time from anywhere where there is location-independent internet. WebRTC technology is used in this web-based solution. The customer initiates a video call via the Web interface or integrated mobile interface and is transferred to the appropriate customer representative. As soon as the customer representative accepts the call, the customer and the representative start a video call.
Are you ready to start?
Schedule a demo with our experts and gain unparalleled control over your customer’s experience. Schedule a demo now.
Contact Us & Book a Free Demo
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