Customer Experience (CX) is everything, digitize first.
At Spechy, we understand that the customer experience (CX) is everything for a business. That’s why we have digitized our call center software and CRM tools to provide you with the best possible CX. Our advanced features such as live chat, call forwarding and automatic call routing allow you to provide a seamless experience for your customers, resulting in increased customer satisfaction and sales. Upgrade your CX with Spechy and see the difference it makes for your business.
Personalized Face-to-Face Interpretation
CRM tools allow you to offer personalized face-to-face interpretation services to your customers. Our advanced features such as live chat, call forwarding and automatic call routing allow you to connect with a professional interpreter at any time, resulting in enhanced customer satisfaction and increased sales. With Spechy, you can bridge language barriers and provide a truly personalized experience for your customers.
Direct customers to personalized agents with Smart Distribution Feature
Spechy’s Smart Distribution Feature allows you to direct your customers to personalized agents who are best suited to handle their specific inquiry. By using our call center software and CRM tools, you can analyze customer data and assign them to an agent who has the best skillset to handle their request. This results in enhanced customer satisfaction and increased sales. With Spechy, you can ensure that your customers are always speaking to the right agent, at the right time.
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Learn more about Spechy’s digital priority Customer Service solutions.
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