Effective Date: [01.05.2024]

Company Name: ÖGETÜRK TEKNOLOJİ A.Ş.

Address: Çobançeşme Mah. Kımız Sok. No:16, Bahçelievler / Istanbul / Türkiye

Email: support@spechy.com

Spechy is a B2B SaaS platform operated by ÖGETÜRK TEKNOLOJİ A.Ş., offering AI-powered, omni-channel communication services for businesses. This Privacy Policy outlines how we collect, use, and protect your information under GDPR and KVKK.

1. Information We Collect

  • Account details: Name, email, phone, company, billing info
  • Usage data: Logins, pages visited, IP, device/browser info
  • Communication content via our services
  • AI interaction data (e.g., voice-to-text, chatbot usage)

2. How We Use Your Data

  • To provide and maintain our services
  • To offer customer support
  • To monitor platform usage and improve performance
  • To detect abuse or fraud
  • To train AI models with anonymised data (where applicable)

3. Sharing with Third Parties

Your data may be shared with trusted third parties such as:

  • Hosting, analytics, and payment providers
  • AI and automation tools, only when necessary
  • Authorities when legally required
  • Business partners in case of mergers or acquisitions

We do not sell your personal data.

4. Use of AI and Analytical Systems

We may process your data through automated tools and AI systems to:

  • Deliver smarter and more personalized experiences
  • Detect and prevent malicious activity
  • Support AI-powered customer service
  • Generate analytics for business improvement

All AI use is governed by GDPR/KVKK legal bases and data minimization principles.

5. International Data Transfers

Your information may be stored or processed outside Türkiye or the EU with adequate legal safeguards.

6. Your Rights

Under GDPR (for EU residents):

  • Access, correct, or delete your personal data
  • Object or restrict processing
  • Withdraw consent at any time
  • Request data portability

Under KVKK (for Turkish residents):

  • Learn whether your data is processed
  • Request information or correction
  • Request deletion or anonymisation
  • Claim compensation for unlawful processing

To exercise your rights, email us at support@spechy.com.

7. Data Retention

We retain data for as long as necessary for service delivery, compliance, and legal defense.

8. Cookies

We use cookies and tracking technologies to enhance platform performance and user experience.

9. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data.

10. Children’s Privacy

Spechy is not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

11. Policy Updates

This policy may be updated. Changes will be posted here and, where appropriate, notified via email.

12. Contact Us

📧 support@spechy.com
🏢 ÖGETÜRK TEKNOLOJİ A.Ş., Çobançeşme Mah. Kımız Sok. No:16, Bahçelievler / İstanbul / Türkiye