Tolga Kocadağ

When a customer conversation moves from WhatsApp to a phone call and nothing is lost, that is not luck. Someone built it. At Spechy that someone is Tolga Kocadağ.

He leads the engineering team. For more than seven years he has been building the platform's multichannel backend, its API layer and its integrations. He is the technical owner of Spechy Voice, carrying the PBX, intelligent routing and CDR architecture.

He holds a degree in Computer Technology from Trakya University. He writes with the perspective of someone who builds the plumbing: where an integration breaks, how a data model behaves under load, and what scaling actually looks like.