This Cookie Policy explains how Spechy uses cookies and similar technologies on our website and within the application at app.spechy.com. It describes what cookies are, the types we use, and how you can manage them. Spechy is an AI omnichannel communication platform and customer relationship management product, and we use cookies to keep the service working, remember your preferences, and understand how it is used.
1. What Cookies Are
Cookies are small text files that a website stores on your device when you visit. They help the site remember information about your visit, such as your sign in status and preferences. Similar technologies, such as local storage and pixels, perform comparable functions. We refer to all of these collectively as cookies in this policy.
2. Types of Cookies We Use
We group the cookies we use into the categories below. Strictly necessary cookies are always active because the service cannot function without them. The other categories are used in line with your choices and applicable law.
| Category | Purpose | Examples |
|---|---|---|
| Strictly necessary | Keep you signed in, secure your session, and enable core features such as routing and load balancing. The service cannot work properly without these. | Session and authentication cookies, security and anti fraud tokens. |
| Preferences | Remember your settings and choices so the service behaves the way you expect, including your selected language. | spechy_lang language cookie, layout and display preferences. |
| Analytics | Help us understand how the service is used so we can measure performance and improve features. | Usage and event measurement cookies, aggregated traffic statistics. |
| Marketing | Help us measure the effectiveness of campaigns and show relevant information about Spechy where permitted. | Campaign attribution and advertising measurement cookies. |
The spechy_lang cookie simply stores your chosen interface language so you do not have to select it again on each visit.
3. How to Manage Cookies in Your Browser
Most browsers let you control cookies through their settings. You can usually choose to block or delete cookies, or to be warned before a cookie is stored. The steps vary by browser, but you can generally find these controls in the privacy or settings menu.
- Delete existing cookies that are already stored on your device.
- Block all or some cookies from being set in the future.
- Set your browser to notify you when a cookie is offered.
Please note that if you block strictly necessary cookies, parts of the service may not work correctly, including signing in and keeping your session active.
4. Third Party Cookies
Some cookies are set by third party providers that help us deliver and measure the service, such as analytics and payment partners. These providers may use cookies to perform their functions and are subject to their own privacy and cookie policies. When you connect a third party integration to Spechy, that provider may also set its own cookies through its services.
5. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in the technologies we use or in legal requirements. When we make material changes, we will update the date at the top of this page. We encourage you to review this policy periodically to stay informed.
6. Contact
If you have questions about how we use cookies, please contact us at privacy@spechy.com. We are happy to help.