One workspace, one bill · 7-day free trial · No credit card
Trusted by renowned brandsAVVA · A.O. Smith · QPay · Türk Telekom · Kumtel
Unified inbox
WAWhatsAppTuesday 10:00, please.2
IGInstagramIs this in stock?1
WebWeb chatThanks, that worked!
@EmailInvoice request3
A
Do you ship to Izmir?
Yes, next-day to Izmir. Want me to start the order?
S
Ayşe K.returningVIP
Calls, WhatsApp, Instagram, email and live chat in a single shared workspace, so your team answers everything from one screen.
Trusted by
Ten tabs is no way to run a conversation.
Tabs everywhere, context nowhere
Agents jump between phone, inbox, chat and records, and the full story of each customer gets lost between them.
Slow, repetitive answers
Without one view of the customer, simple questions take longer and replies start to feel generic.
Handovers that drop the ball
Separate tools mean double work and customers repeating themselves every time they move teams.
Every customer, on one screen.
See the whole conversation history, contact details, deals and notes in one place. Voice, chat and social, with full two-way CRM context on every contact, in a single interface.
Inbound on WhatsApp00:42
Hi, I'd like to book a service appointment for next week.
Of course. I have Tuesday 10:00 or Thursday 14:00 open. Which works?
Tuesday 10:00, please.
Booked. Confirmation sent. Anything else I can help with?
calendar.createcrm.contact.update
Every channel for a contact on one timeline, calls, chats and messages together.
Deals, tickets, notes and history sit beside the live conversation, no tab-switching.
Two-way CRM context syncs automatically, so the next agent picks up where you left off.
How it works
Three moves. Live in days.
01
Bring every channel together.
Connect voice, WhatsApp, Instagram, email and live chat into one shared workspace. No rip and replace.
02
Put the CRM beside the chat.
Contact history, deals and notes load next to every conversation, so the answer is always one glance away.
03
Route and automate.
Send each conversation to the right person and let the routine steps run on their own, day and night.
Core capabilities
The all-in-one workspace, three jobs it nails.
Unified inbox
One inbox for every channel.
Calls, WhatsApp, Instagram, email and live chat in a single shared workspace. Your team answers everything from one screen instead of ten tabs, and never lets a customer slip.
Voice, WhatsApp, Instagram, Facebook, email and live chat in one place
A shared queue the whole team works from
Every message tied to the right customer automatically
Yes, next-day to Izmir. Want me to start the order?
S
Ayşe K.returningVIP
CRM in context
CRM beside every conversation.
Contact history, deals and notes sit next to the chat, ready the moment you need them. No tab-switching, no copy-paste, no asking the customer to repeat themselves.
Full contact history loads next to the live conversation
Deals, tickets and notes on the same screen
One contact record shared across every Spechy product
Hi, I'd like to book a service appointment for next week.
Of course. I have Tuesday 10:00 or Thursday 14:00 open. Which works?
Tuesday 10:00, please.
Booked. Confirmation sent. Anything else I can help with?
calendar.createcrm.contact.update
Routing and automation
Routing and automation, built in.
Send each conversation to the right person and let the routine steps run on their own. Skills-based routing and automated handoffs keep every customer moving without manual triage.
Skills-based routing to the right agent every time
Automated handoffs that carry the full context
Routine steps that run on their own, around the clock
Done. Order #48211 is now set for 10:00–14:00 tomorrow. Confirmation sent.
S
A
Voice call
AI heard
Caller wants to reschedule delivery. Order ID confirmed.
reschedule#48211resolved
Customer stories
Trusted by renowned brands.
QPay
“At payment volumes every second counts. Spechy's routing and AI assist keep our resolution times low even at peak.”
Onur Baran ÇağlarGeneral Manager
İmanNoor
“Every channel our customers use now lands in one inbox, so we turn far more conversations into sales without adding headcount.”
Ozan HökeCall Center Manager
Yenibiriş
“Candidates and employers reach us everywhere. Spechy unified it all into one timeline, so our team finally sees the full picture.”
Bora AcarCustomer Experience Lead
AVVA
“Our agents have been very satisfied with Spechy. It's easy to learn, use and customise, which significantly improves the efficiency of our operation.”
Didem AkdemirCustomer Operations Manager
A.O. Smith
“Spechy brought every customer conversation into one place. Our team replies faster and nothing slips through the cracks anymore.”
Çiğdem KeskinSales & Marketing Director
QPay
“At payment volumes every second counts. Spechy's routing and AI assist keep our resolution times low even at peak.”
Onur Baran ÇağlarGeneral Manager
İmanNoor
“Every channel our customers use now lands in one inbox, so we turn far more conversations into sales without adding headcount.”
Ozan HökeCall Center Manager
Yenibiriş
“Candidates and employers reach us everywhere. Spechy unified it all into one timeline, so our team finally sees the full picture.”
Bora AcarCustomer Experience Lead
AVVA
“Our agents have been very satisfied with Spechy. It's easy to learn, use and customise, which significantly improves the efficiency of our operation.”
Didem AkdemirCustomer Operations Manager
A.O. Smith
“Spechy brought every customer conversation into one place. Our team replies faster and nothing slips through the cracks anymore.”
Çiğdem KeskinSales & Marketing Director
QPay
“At payment volumes every second counts. Spechy's routing and AI assist keep our resolution times low even at peak.”
Onur Baran ÇağlarGeneral Manager
Built for every team
One workspace, every team in it.
Spechy Omni gives support, sales, operations and marketing the same screen, whatever your team size or industry.
Customer Support
Resolve faster, in one place.
Every channel and every record in a single inbox, so support replies in the moment and nothing slips through.
