Chat with Any Customer Through Web and Social
Spechy’s CRM enables seamless communication on web and social channels like Facebook, Instagram, Whatsapp, and Twitter. Manage multiple platforms for quick and convenient customer support.
Connect Chats with Live Web Sessions
Spechy’s feature connects chats with live web sessions for a personalized and efficient support experience. Support reps see the customer’s page, offer guidance, and share screens for troubleshooting or product demos, enhancing satisfaction and efficiency.
Easily Integrated with Artificial Intelligence
Spechy, seamlessly integrated with AI, elevates customer support. AI chatbots handle simple queries, directing complex issues to human reps. Analyzing customer data, AI offers personalized support, enhancing retention. Integration with CRM software boosts efficiency, cuts costs, and boosts customer satisfaction.
Secure File Attachments with Spechy
Spechy guarantees top-quality contact center services. Our secure file attachment feature ensures swift, encrypted document exchange—ideal for sharing sensitive files like images, audio, and video.
Aggregate Social Channels
Spechy’s call center software seamlessly integrates with your social media channels, allowing you to aggregate customer interactions and manage them efficiently in one platform. Say goodbye to scattered messages and hello to streamlined customer service.
Intelligent Auto-Fill and Lightning Messages
Spechy’s Call Center software accelerates customer service with intelligent auto-fill and lightning messages, ensuring quick and accurate responses. Save time, boost efficiency, and deliver the best service effortlessly.