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Nur Melek Ögetürk

Nur Melek Ögetürk

Mitgründerin & COO

Mitgründerin und COO von Spechy.

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Nur Melek ist Mitgründerin von Spechy und verantwortet Betrieb und Finanzen.

Mit einem Hintergrund in Betrieb, Finanzen und Customer-Service-Delivery übersetzt sie die Vision der Plattform in die täglichen Systeme, die Teams ausrichten und Kunden in Bewegung halten.

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